/* İhsan Çelik IT — Müşteri Destek Portalı */
@import url('https://fonts.googleapis.com/css2?family=Space+Mono:wght@400;700&family=DM+Sans:wght@300;400;500;600;700&display=swap');

.ihsan-portal {
  --bg:#0a0c10;--bg2:#0f1218;--card:#141820;--card2:#1a2030;
  --border:#1e2535;--border2:#252d40;
  --accent:#00d4ff;--accent-d:rgba(0,212,255,.12);--accent-g:rgba(0,212,255,.28);
  --green:#00e5a0;--green-d:rgba(0,229,160,.12);
  --orange:#ff7b00;--orange-d:rgba(255,123,0,.12);
  --red:#ff4d6a;--red-d:rgba(255,77,106,.12);
  --yellow:#ffd60a;--yellow-d:rgba(255,214,10,.12);
  --purple:#9b59ff;
  --text:#e8eaf0;--text2:#8892a4;--muted:#4a5568;
  --mono:'Space Mono',monospace;--sans:'DM Sans',sans-serif;
  --r:10px;--r-sm:6px;
  font-family:var(--sans);color:var(--text);background:var(--bg);
  border-radius:14px;overflow:hidden;border:1px solid var(--border);
  min-height:560px;box-shadow:0 8px 48px rgba(0,0,0,.6);position:relative;
}

/* LOGIN */
.ihsan-portal--guest{display:flex;align-items:center;justify-content:center;min-height:480px;
  background-image:linear-gradient(rgba(0,212,255,.04) 1px,transparent 1px),linear-gradient(90deg,rgba(0,212,255,.04) 1px,transparent 1px);
  background-size:40px 40px;}
.iportal-login-card{width:100%;max-width:420px;padding:48px 40px;text-align:center;}
.iportal-login-logo{width:64px;height:64px;background:linear-gradient(135deg,var(--accent),var(--purple));
  border-radius:16px;display:flex;align-items:center;justify-content:center;font-size:28px;
  margin:0 auto 20px;box-shadow:0 0 32px var(--accent-g),0 0 64px rgba(155,89,255,.2);}
.iportal-login-title{font-size:24px;font-weight:700;margin:0 0 10px;letter-spacing:-.4px;}
.iportal-login-sub{font-size:14px;color:var(--text2);line-height:1.6;margin:0 0 28px;}
.iportal-login-input-wrap{position:relative;margin-bottom:12px;}
.iportal-login-icon{position:absolute;left:13px;top:50%;transform:translateY(-50%);font-size:16px;pointer-events:none;}
.iportal-login-input{width:100%;box-sizing:border-box;background:var(--card);border:1px solid var(--border2);
  color:var(--text);padding:12px 14px 12px 42px;border-radius:var(--r-sm);
  font-family:var(--sans);font-size:14px;outline:none;transition:border-color .2s,box-shadow .2s;}
.iportal-login-input:focus{border-color:var(--accent);box-shadow:0 0 0 3px var(--accent-d);}
.iportal-login-input::placeholder{color:var(--muted);}
.iportal-login-footer{margin-top:20px;font-size:12px;color:var(--muted);}
.iportal-login-footer a{color:var(--accent);text-decoration:none;}

/* BUTTONS */
.iportal-btn{display:inline-flex;align-items:center;gap:6px;padding:10px 20px;border-radius:var(--r-sm);
  border:none;cursor:pointer;font-family:var(--sans);font-size:13px;font-weight:600;
  transition:all .2s;text-decoration:none;line-height:1;white-space:nowrap;}
.iportal-btn--primary{background:var(--accent);color:#000;}
.iportal-btn--primary:hover{background:#00b8d9;box-shadow:0 0 18px var(--accent-g);color:#000;}
.iportal-btn--ghost{background:transparent;color:var(--text2);border:1px solid var(--border);}
.iportal-btn--ghost:hover{border-color:var(--border2);color:var(--text);}
.iportal-btn--full{width:100%;justify-content:center;padding:13px;font-size:14px;}

/* TOPBAR */
.iportal-topbar{display:flex;align-items:center;justify-content:space-between;
  padding:14px 24px;background:var(--bg2);border-bottom:1px solid var(--border);gap:12px;flex-wrap:wrap;}
.iportal-topbar-brand{display:flex;align-items:center;gap:12px;}
.iportal-topbar-logo{width:34px;height:34px;background:linear-gradient(135deg,var(--accent),var(--purple));
  border-radius:8px;display:flex;align-items:center;justify-content:center;font-size:16px;
  box-shadow:0 0 14px var(--accent-g);flex-shrink:0;}
.iportal-topbar-name{font-size:15px;font-weight:700;line-height:1.2;}
.iportal-topbar-site{font-size:11px;color:var(--muted);font-family:var(--mono);}
.iportal-topbar-user{display:flex;align-items:center;gap:10px;}
.iportal-avatar{width:34px;height:34px;border-radius:50%;background:linear-gradient(135deg,var(--accent),var(--purple));
  display:flex;align-items:center;justify-content:center;font-weight:700;font-size:14px;color:#000;flex-shrink:0;}
.iportal-user-info{display:flex;flex-direction:column;line-height:1.3;}
.iportal-user-name{font-size:13px;font-weight:600;}
.iportal-user-company{font-size:11px;color:var(--muted);}
.iportal-logout-btn{font-size:12px;color:var(--muted);text-decoration:none;padding:6px 10px;
  border:1px solid var(--border);border-radius:var(--r-sm);transition:all .18s;white-space:nowrap;}
.iportal-logout-btn:hover{color:var(--red);border-color:rgba(255,77,106,.3);}

/* CONTENT */
.iportal-content{padding:24px 28px;}
.iportal-page-header{display:flex;align-items:flex-start;justify-content:space-between;
  gap:12px;margin-bottom:20px;flex-wrap:wrap;}
.iportal-page-title{font-size:20px;font-weight:700;margin:0 0 4px;}
.iportal-page-sub{font-size:13px;color:var(--text2);margin:0;}

/* CHIPS */
.iportal-chips{display:flex;gap:10px;flex-wrap:wrap;margin-bottom:22px;}
.iportal-chip{display:flex;align-items:baseline;gap:6px;padding:8px 14px;
  border-radius:var(--r);border:1px solid transparent;}
.iportal-chip-num{font-size:22px;font-weight:700;font-family:var(--mono);line-height:1;}
.iportal-chip-lbl{font-size:11px;color:var(--text2);text-transform:uppercase;letter-spacing:.5px;}
.iportal-chip--blue{background:var(--accent-d);border-color:var(--accent-g);}
.iportal-chip--blue .iportal-chip-num{color:var(--accent);}
.iportal-chip--orange{background:var(--orange-d);border-color:rgba(255,123,0,.2);}
.iportal-chip--orange .iportal-chip-num{color:var(--orange);}
.iportal-chip--green{background:var(--green-d);border-color:rgba(0,229,160,.2);}
.iportal-chip--green .iportal-chip-num{color:var(--green);}
.iportal-chip--gray{background:rgba(255,255,255,.04);border-color:var(--border);}
.iportal-chip--gray .iportal-chip-num{color:var(--text2);}

/* TICKET LIST */
.iportal-ticket-list{display:flex;flex-direction:column;gap:10px;}
.iportal-ticket-card{display:flex;align-items:center;justify-content:space-between;gap:12px;
  background:var(--card);border:1px solid var(--border);border-radius:var(--r);
  padding:16px 18px;cursor:pointer;transition:all .18s;}
.iportal-ticket-card:hover{border-color:var(--accent-g);background:var(--card2);
  transform:translateY(-1px);box-shadow:0 4px 20px rgba(0,0,0,.4);}
.iportal-ticket-card--closed{opacity:.6;}
.iportal-tc-left{flex:1;min-width:0;}
.iportal-tc-top{display:flex;align-items:center;gap:8px;margin-bottom:5px;flex-wrap:wrap;}
.iportal-tc-num{font-family:var(--mono);font-size:10px;color:var(--muted);text-transform:uppercase;letter-spacing:.5px;}
.iportal-tc-cat{font-size:11px;color:var(--text2);}
.iportal-tc-subject{font-size:14px;font-weight:600;margin-bottom:5px;white-space:nowrap;overflow:hidden;text-overflow:ellipsis;}
.iportal-tc-ago{font-size:11px;color:var(--muted);}
.iportal-tc-right{display:flex;align-items:center;gap:8px;flex-shrink:0;}
.iportal-tc-chevron{font-size:22px;color:var(--muted);transition:transform .18s;}
.iportal-ticket-card:hover .iportal-tc-chevron{transform:translateX(3px);color:var(--accent);}

/* PRIORITY & STATUS */
.iportal-priority{padding:3px 8px;border-radius:20px;font-size:10px;font-weight:700;
  font-family:var(--mono);text-transform:uppercase;letter-spacing:.5px;white-space:nowrap;}
.p-low{background:var(--green-d);color:var(--green);border:1px solid rgba(0,229,160,.2);}
.p-medium{background:var(--yellow-d);color:var(--yellow);border:1px solid rgba(255,214,10,.2);}
.p-high{background:var(--orange-d);color:var(--orange);border:1px solid rgba(255,123,0,.2);}
.p-critical{background:var(--red-d);color:var(--red);border:1px solid rgba(255,77,106,.3);animation:blink .9s step-end infinite;}
@keyframes blink{50%{opacity:.4;}}
.iportal-status{padding:3px 9px;border-radius:20px;font-size:11px;font-weight:600;font-family:var(--mono);white-space:nowrap;}
.badge-open{background:var(--accent-d);color:var(--accent);border:1px solid var(--accent-g);}
.badge-progress{background:var(--orange-d);color:var(--orange);border:1px solid rgba(255,123,0,.2);}
.badge-waiting{background:var(--yellow-d);color:var(--yellow);border:1px solid rgba(255,214,10,.2);}
.badge-resolved{background:var(--green-d);color:var(--green);border:1px solid rgba(0,229,160,.2);}
.badge-closed{background:rgba(255,255,255,.05);color:var(--muted);border:1px solid var(--border);}

/* DRAWER */
.iportal-overlay{display:none;position:absolute;inset:0;background:rgba(0,0,0,.6);backdrop-filter:blur(3px);z-index:100;}
.iportal-overlay.open{display:block;}
.iportal-drawer{position:absolute;top:0;right:-105%;width:min(460px,100%);height:100%;
  background:var(--card);border-left:1px solid var(--border2);z-index:101;
  display:flex;flex-direction:column;transition:right .28s cubic-bezier(.4,0,.2,1);
  box-shadow:-8px 0 40px rgba(0,0,0,.5);}
.iportal-drawer.open{right:0;}
.iportal-drawer-head{display:flex;align-items:center;justify-content:space-between;
  padding:18px 20px;border-bottom:1px solid var(--border);font-size:14px;font-weight:700;flex-shrink:0;}
.iportal-drawer-body{flex:1;overflow-y:auto;padding:20px;}
.iportal-drawer-foot{padding:14px 20px;border-top:1px solid var(--border);
  display:flex;flex-direction:column;gap:10px;flex-shrink:0;}
.iportal-drawer-foot textarea{width:100%;background:var(--bg2);border:1px solid var(--border);color:var(--text);
  padding:10px 12px;border-radius:var(--r-sm);font-family:var(--sans);font-size:13px;
  resize:none;outline:none;box-sizing:border-box;transition:border-color .2s;}
.iportal-drawer-foot textarea:focus{border-color:var(--accent);}

/* Ticket detail */
.iportal-ticket-meta-box{background:var(--bg2);border:1px solid var(--border);border-radius:var(--r);padding:14px 16px;margin-bottom:16px;}
.iportal-ticket-meta-row{display:flex;align-items:center;justify-content:space-between;flex-wrap:wrap;gap:6px;margin-bottom:8px;}
.iportal-ticket-meta-title{font-size:15px;font-weight:700;margin-bottom:8px;}
.iportal-ticket-meta-num{font-family:var(--mono);font-size:10px;color:var(--muted);}
.iportal-divider{font-size:11px;font-family:var(--mono);color:var(--muted);text-transform:uppercase;
  letter-spacing:.8px;padding:8px 0 6px;border-bottom:1px solid var(--border);margin-bottom:10px;}
.iportal-reply{display:flex;gap:10px;padding:12px 0;border-bottom:1px solid var(--border);}
.iportal-reply:last-child{border-bottom:none;}
.iportal-reply-av{width:32px;height:32px;border-radius:50%;display:flex;align-items:center;
  justify-content:center;font-weight:700;font-size:12px;flex-shrink:0;}
.iportal-reply-av--support{background:linear-gradient(135deg,var(--accent),var(--purple));color:#000;}
.iportal-reply-av--customer{background:var(--card2);color:var(--text2);border:1px solid var(--border);}
.iportal-reply-meta{font-size:11px;color:var(--muted);margin-bottom:5px;}
.iportal-reply-meta strong{color:var(--text2);}
.iportal-reply-text{font-size:13px;line-height:1.65;}
.iportal-desc-box{background:var(--bg2);border:1px solid var(--border);border-radius:var(--r-sm);padding:12px 14px;font-size:13px;line-height:1.65;}

/* MODAL */
.iportal-modal-overlay{display:none;position:absolute;inset:0;background:rgba(0,0,0,.75);
  backdrop-filter:blur(4px);z-index:200;align-items:center;justify-content:center;}
.iportal-modal-overlay.open{display:flex;}
.iportal-modal{background:var(--card);border:1px solid var(--border2);border-radius:14px;
  width:100%;max-width:500px;max-height:92vh;overflow-y:auto;
  box-shadow:0 16px 64px rgba(0,0,0,.8);animation:mIn .22s ease;margin:20px;}
@keyframes mIn{from{opacity:0;transform:scale(.95) translateY(8px)}to{opacity:1;transform:none}}
.iportal-modal-head{display:flex;align-items:center;justify-content:space-between;
  padding:18px 22px;border-bottom:1px solid var(--border);font-size:15px;font-weight:700;}
.iportal-modal-body{padding:22px;}
.iportal-modal-foot{padding:14px 22px;border-top:1px solid var(--border);display:flex;gap:10px;justify-content:flex-end;}
.iportal-icon-btn{background:none;border:none;cursor:pointer;color:var(--muted);font-size:22px;line-height:1;padding:0;transition:color .18s;}
.iportal-icon-btn:hover{color:var(--text);}

/* FORM */
.iportal-row-2{display:grid;grid-template-columns:1fr 1fr;gap:14px;}
.iportal-field{margin-bottom:14px;}
.iportal-field:last-child{margin-bottom:0;}
.iportal-field label{display:block;font-size:11px;color:var(--muted);font-family:var(--mono);
  text-transform:uppercase;letter-spacing:.5px;margin-bottom:6px;}
.iportal-req{color:var(--red);}
.iportal-field input,.iportal-field select,.iportal-field textarea{
  width:100%;background:var(--bg2);border:1px solid var(--border);color:var(--text);
  padding:9px 12px;border-radius:var(--r-sm);font-family:var(--sans);font-size:13px;
  outline:none;box-sizing:border-box;transition:border-color .2s;}
.iportal-field input:focus,.iportal-field select:focus,.iportal-field textarea:focus{
  border-color:var(--accent);box-shadow:0 0 0 3px var(--accent-d);}
.iportal-field textarea{resize:vertical;min-height:90px;}
.iportal-field select option{background:var(--card);}

/* ALERTS */
.iportal-alert{padding:11px 14px;border-radius:var(--r-sm);font-size:13px;}
.iportal-alert--error{background:var(--red-d);color:var(--red);border:1px solid rgba(255,77,106,.2);}
.iportal-alert--success{background:var(--green-d);color:var(--green);border:1px solid rgba(0,229,160,.2);}

/* EMPTY & LOADING */
.iportal-empty{text-align:center;padding:60px 20px;color:var(--muted);}
.iportal-empty-icon{font-size:44px;opacity:.3;margin-bottom:12px;}
.iportal-empty p{font-size:14px;margin-bottom:18px;}
.iportal-loading{text-align:center;padding:40px 20px;color:var(--muted);font-family:var(--mono);font-size:12px;text-transform:uppercase;letter-spacing:1px;}
.iportal-loading::after{content:'';animation:dots 1.2s infinite;}
@keyframes dots{0%,20%{content:'.'}40%{content:'..'}60%,100%{content:'...'}}

/* RESPONSIVE */
@media(max-width:600px){
  .iportal-login-card{padding:36px 24px;}
  .iportal-content{padding:16px;}
  .iportal-topbar{padding:12px 16px;}
  .iportal-user-info{display:none;}
  .iportal-row-2{grid-template-columns:1fr;}
  .iportal-drawer{width:100%;}
}